Verifying Your matahoki Account
Verification is how we protect your balance — not a hurdle we put in your way. When you submit your ID, we confirm that the person withdrawing funds is the same person who opened the account. It also prevents someone else from accessing your wallet if your credentials are ever compromised. You will need a government-issued photo ID and a selfie. Most
accounts clear verification within a short review window; you can keep playing slots or Aviator Fast Round while you wait. Verified accounts face fewer friction points on every future withdrawal.
- Upload a Photo ID — Open the Verification section in your account settings. Upload a clear image of your national ID card (KTP) or passport.
- Submit a Selfie — Take a selfie holding your ID next to your face. Make sure both your face and the ID text are clearly visible.
- Name Match Check — Confirm your wallet name — DANA, OVO or GoPay — matches the name on your ID exactly. Update either one if they differ.
- Verification Complete — Our team reviews your documents and updates your account status. You will see a verified badge in your profile once it clears.